Protecting Consumer Privacy while Building a Smarter Grid

Smart grid technologies have the capacity to create tremendous new value for electricity consumers: from advanced IT and communication technologies that improve the overall operation of our nation’s electricity transmission and distribution networks; to smart meters and digital sensors that help utilities quickly identify and minimize the extent of outages when they do occur. In addition, consumers now have the ability to monitor and manage their electricity use in far greater detail by tapping into the data generated by smart meters. 

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Many of these emerging technologies —which provide tremendous benefits not only for the nation’s electric system but for consumers throughout the United States—will result in an increase in the amount of data collected regarding grid operating characteristics, including customer energy use data. As the nation’s electric infrastructure is modernized, it is critically important to ensure that the collection of data is performed in a manner that yields the greatest benefits for consumers, while continuing to rigorously protect their privacy.

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