Beloved dog dies during PetSmart grooming and grief-stricken owner wants answers

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The call was cold, abrupt and confusing. A PetSmart employee told Chuck Crawford his beloved dog Abby was dead and gave him info on where to pick up the carcass. “It was a 20-second phone call. It was so crude and beyond comprehension,” Crawford said. “To take your pet for a grooming, and then have them…

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