The following information is being released as a public service announcement for the Delaware State Police. The following message has been provided by the Delaware State Police and being released to the public for awareness.
Troopers Issue Warning About Scammers Posing As State Police
The Delaware State Police is providing a Scam Alert Advisory. This is a general alert that is applicable to the entire State of Delaware.
The Delaware State Police have been investigating multiple incidents in which victims have been receiving phone calls from individuals posing as troopers and advising they are wanted and owe bail money. These individuals are utilizing spoofed, Delaware State Police issued phone numbers.
As a reminder, the Delaware State Police will never request payment for fines, traffic tickets or bail. All these transactions are conducted by the respective court systems and never over the phone. Electronic payments are also never requested via phone for court matters.
“Spoofing” is when a caller deliberately falsifies the information transmitted to your caller ID display to disguise their identity. Spoofing is often used as part of an attempt to trick someone into giving away valuable personal information so it can be used in fraudulent activity or sold illegally.
The following tips can help you avoid becoming victim to a spoofing scam:
- Don’t answer calls from unknown numbers. If you do so by accident, hang up.
- If a caller (live or recorded) suggests hitting a button to stop receiving calls from them, hang up. This can be a trick to engage you in conversation.
- Never give out any personally identifiable information – for example, account numbers, Social Security Number, passwords or PINs, or your mother’s maiden name.
- If a caller claims to be with a legitimate company, call back using the phone number on a statement you have from them, or on their verified, secure website. This is particularly important if the caller asks you to verify personal information or make a payment.
- If you are immediately pressured for information – be cautious. You are not obligated to answer any question asked of you.
- Set your own password for your voicemail. Some voicemail services are set up to automatically allow access to your mailbox if you call in from your own phone. If a scammer spoofs your number, they can access your messages unless there is a password or PIN requirement in place.
- Use a call blocking tool (talk to your phone company) or reputable app on your mobile device. There are different options for different platforms. Do some research and choose the one that makes the most sense for you.