By Mark Miller (Reuters) – Call the Social Security toll-free number for assistance these days, and this is the message you will hear: “We are experiencing service issues including poor…
CUMBERLAND, MD – A Cumberland man was arrested and charged after a fit of rage inside a business on Park Street Sunday morning. According to police, William Victor Wight, 37,…
WEST WHITELAND TWP, PA – Detectives in West Whiteland Township are seeking to identify a man who is suspected of intentionally confusing a cashier to scam the Kohl’s department store…
(Reuters) – Nu Holdings Ltd posted a near three-fold jump in third-quarter revenue on Monday, as the Warren Buffett-backed digital banking firm saw rapid customer growth in its key domestic…
(Reuters) – FTX-affiliated crypto trading firm Alameda Research’s Chief Executive Officer Caroline Ellison and senior FTX officials knew that the crypto exchange had lent Alameda its customer funds to help…
NEW YORK, NY – If you’re one of those people who don’t say thank you when somebody opens the door for you, you might want to change your ways, especially…
‘PieLifers’ can now enjoy more personalization of their rewards Tustin, CA (RestaurantNews.com) Pie Life® Rewards, Pieology Pizzeria’s consumer app, just got a glow-up. This version of the Pie Life Rewards…
East Rutherford, NJ (RestaurantNews.com) Mamoun’s Falafel has been serving high quality, authentic Middle Eastern food since 1971. Its flagship location in Greenwich Village is the oldest falafel restaurant in New…
New innovation includes native curbside pickup and expanded analytics, engagement, and integration capabilities for loyalty clients New Hartford, NY (-) ParTech, Inc. (PAR), a global restaurant technology company and provider…
Atlanta, GA (-) Waitbusters, LLC announced today they have broadened their customer base to the Midwest with the addition of Bologna Via Cucina. Bologna has chosen to use their wait…
“The Pandemic Cemented the Necessity for Data Analytics” Chicago, IL (-) In the restaurant business, the triumvirate of food, staff and customers is interdependent for success. Winning the first two…
Atlanta, GA (-) Waitbusters, LLC announced today that the La Fuente Mexican Restaurant group selected their Call Concierge support software to assist with customer service in four of their Tennessee…
(-) Golden Malted’s Fresh Baked Waffle Program has led to improved customer satisfaction and profitability for restaurants, hotels, and theme parks for over 85 years. With the purchase of their…
Leading Pizza Franchise Prioritizes Guest Experience with People-First Mentality & Promise of Hospitality Always Toledo, OH (-) Marco’s Pizza, one of the nation’s fastest-growing pizza brands, has earned a spot…
Digital customer loyalty, offers and engagement platform’s third-annual customer awards highlights innovation, channel strategies, retention rate leaders and more New Hartford, NY (-) ParTech, Inc.’s (PAR) a global restaurant technology…
New York, NY (-) Tattle, the innovator in the customer experience improvement (CXI) category, announced it has raised a $5.5 million Series-A round lead by Contour Ventures to accelerate its…
Ken Desai at his Auburn, Alabama location. (-) Already a veteran of the hospitality industry, Ken Desai switched gears to the restaurant industry as smoothly as a Formula 1 driver…
Digital customer loyalty, offers and engagement platform launches enhancements to its mobile framework, new loyalty strategy services and expanded user experience features New Hartford, NY (-) ParTech, Inc. (PAR), a…
(-) The New York Times recently reported that pressures on staffing were one of the reasons why restaurants were moving away from answering client telephone calls. Some reported being just…
The better-buffalo brand is offering individualized portions of sharable starter items so basketball fans can mix, match and graze throughout the tournament. Plus, a new text rewards program offers exclusive…
Chicago, IL (-) You don’t have to be a billion-dollar brand to act like one. You just need a Customer Data Platform (CDP) to give you the visibility into your…
New Customer Experiences to Provide Innovative Product, Technology and Industry-Leading Expertise to Help Foodservice Operators Navigate Their Most Pressing Challenges Rosemont, IL (-) US Foods Holding Corp. (NYSE: USFD) announced…
Fast Casual Mediterranean Franchise Meets Customer Needs with New Ordering Procedures and Menu Options Atlanta, GA (-) PITA Mediterranean Street Food, serving delicious, made-to-order Mediterranean cuisine, excels at creating the…
Fast Casual Restaurant Franchise Partners with Lunchbox to Give Customers More Convenient Ordering Options and Loyalty Benefits Atlanta, GA (-) PITA Mediterranean Street Food, the fast casual, made-to-order Mediterranean franchise,…
Leading Pizza Brand Continues to Prioritize Customer Experience as it Surpasses $1B in Annual Systemwide Sales Toledo, OH (PRESS RELEASE) Marco’s Pizza, the nation’s fastest-growing pizza brand*, has earned a…