Mandatory Outdoor Water Ban Issued for Monmouth, Ocean American Water Customers


LAKEWOOD,  NJ – New Jersey American Water has issued a mandatory outdoor water ban advisory for its customers within Monmouth and Ocean Counties due to an operational issue at one of its primary water treatment plants and increased high water demands.

“The recent extreme heat wave has prompted customers to increase their water usage significantly over the last few days,” stated Carmen Tierno, senior director of Operations. “We are putting this necessary restriction in place to ensure continued water service and fire protection for our customers.”

Earlier today, impacted customers were notified via the company’s emergency notification system, asking them to eliminate outdoor water use such as watering of lawns, washing cars and filling of pools until further notice.

Since late spring, the company has requested that customers in its Monmouth and Ocean county service areas use an odd/even watering schedule through the end of summer. The company is now requiring the temporary ban of the following outdoor water activities:

  • Watering lawns
  • Landscape irrigation
  • Residential car washing
  • Filling of pools

“New Jersey American Water thanks its Monmouth and Ocean County customers for their cooperation in using odd/even watering practices since late spring and now in this mandatory outdoor watering restriction. We urge all customers to continue to use water wisely indoors and out throughout the summer to continue to ensure a plentiful supply for everyone,” Tierno added.

The company will issue a follow up communication when this restriction is able to be lifted. Updates are also available on the website at, under Alerts.

For more information and more tips on how to conserve water, visit

About New Jersey American Water
New Jersey American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 2.8 million people. For more information, visit and follow New Jersey American Water on Twitter and Facebook.

About American Water 

With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 6,800 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states. American Water provides safe, clean, affordable and reliable water services to our customers to make sure we keep their lives flowing. For more information, visit and follow American Water on Twitter, Facebook and LinkedIn.

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