HARRISBURG, PA — Attorney General Michelle Henry has announced a significant agreement with Easton-based Great Conventions LLC and its owner, Christopher Wertz, offering refunds to consumers affected by the cancellation of the Great Philadelphia ComicCon. Initially slated for April 2020, the event faced multiple postponements due to COVID-19 before its cancellation in March 2021.
The Pennsylvania Office of Attorney General sued Great Conventions and Wertz in November 2021, citing violations of the Unfair Trade Practices and Consumer Protection Law for not refunding ticket purchasers or rescheduling the event. “Ticket holders deserve their money back when an event is canceled, and it’s unacceptable for companies to avoid refunds by indefinitely postponing,” stated Attorney General Henry.
As part of the settlement, the defendants will contribute $20,000 to a restitution fund for affected consumers who had filed complaints. Additionally, Great Conventions LLC is barred from organizing or selling tickets for future events in Pennsylvania to prevent further violations of the Consumer Protection Law.
Consumers eligible for refunds must submit a complaint form by May 10, 2024, including a purchase receipt. Complaints can be filed online at the Attorney General’s website or through the Bureau of Consumer Protection by phone or email.