HARRISBURG, PA – Attorney General Michelle Henry has confirmed a settlement with Inspire Clean Energy. The California-based company will provide $150,000 in restitution as part of a $250,000 agreement for allegedly misleading consumers into service agreements.
The Office of Attorney General’s investigation suggests Inspire representatives misled consumers by suggesting they were participating in surveys or mailing lists, enrolling them in energy services instead. Some consumers encountered increased energy costs after being promised savings.
Under the settlement, Inspire is required to ensure clear disclosures during customer interactions and obtain explicit consent before enrolling customers in their services. Attorney General Henry emphasized the importance of protecting Pennsylvanians from deceptive practices involving essential services.
The investigation revealed instances where Inspire representatives falsely claimed affiliations with the government or other utility companies. The settlement requires additional measures for compliance and oversight of Inspire representatives.
